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FAQ's |
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Frequently Asked Questions
1) I Received a Ticket, will Taking Your Course Keep My Rates from Going Up?
Yes, taking traffic school Dismisses your ticket. Therefore, your insurance will not go up.
2) What Do I Need to Get Started?
1.Driver's License #
2.Citation/Case # and/or Court letter
3) What is the Cost of Your Course?
For California: $23.95 Flat
For Nevada: $33.95 Flat
4) What is Your Best Price Guarantee, What Schools Will You Match and How Do I Get It?
We will beat any Online Traffic Schools Course Price with standard delivery to get best price guarantee. This offer is only valid if you call DummiesTrafficSchool.com before you have executed payment through our website. (It must be an internet traffic schools that is approved with the County and Courthouse you are doing traffic school for.)
5) Are there any hidden fees that I should know about?
No, there is only One Flat Fee. The only additional charges are optional services such as Cert Verify Service, Copy of Completion Certificate, or Rush Services. (more on those below)
6) How does the test trial work?
The First Two chapters are available free of charge. After that, you may continue to complete the course at our low rate.
7) Do I Need to Complete the Course within a Certain Amount of Time After I Sign Up?
Yes. You must complete the course before the date your Traffic School Certificate is due to the courthouse.
8) Is My Completion Certificate Due on the Due Date or Do I Just Need to Finish the Course by That Date?
Your completion certificate is due on the due date.
We recommend that you take our course at least 2 to 3 days before your due date. If you are faced with less time, you may want to contact your court and request an extension.
9) My Certificate is Due Today. Can I Still Take Your Course?
Yes, you can still take our course although we strongly suggest that you call for an extension from your courthouse. We cannot give you an extension!
10) How Do I Get an Extension?
Call your court. Most courts allow a one time 30 day extension over the phone.
11) How Long Does it Take to Complete the Course?
The required course time varies by State. Because we allow you to take the course at your leisure, the time to complete our course varies by student. The average time including Chapters, Quizzes and our Final Exam are as follows.
For California: 6-8 Hours
For Nevada: 6-8 Hours
12) I Travel a Lot. Can I Use any Computer to Access Your Course?
Yes. You can use any computer anywhere in the world that can be connected to the internet.
13) Is it Safe to Use My Credit Card Over the Internet?
Yes. Our site is secured by Thawte a world renowned encryption service.
14) How Long Does it Take for My Certificate to Get Delivered?
All courses completed before 9:00am will have Completion Certificates processed same business day (weekends and Holidays excluded). It takes the Courts about one to two weeks to process and update their system once they receive the Completion Certificate.
You should always follow up with the court to insure your ticket has been cleared. You may also select our CertVerify Service and we will do the follow up for you. (see below)
NOTE:
Only For San Diego County we will be sending your Certificate of Completion to your provided address. Once you sign and notarize the final exam, send it back to us for court processing.
Only For Marin County Customers we will be mailing your Completion Certificate to you next business day you will need to sign it and mail it to your Marin County Courthouse.
15) Will your CertVerify CertVerify Service Contact My Courthouse to Verify They Have Received My Certificate, So I Don't Have to
Yes. We are the first traffic school to offer this service, for only a $10.00 service fee, we will verify that the court has received your Certificate of Completion and has dismissed your case. Upon verification we will notify you by email.
We strongly recommend this service!
16) How much is Rush Delivery?
Rush Processing costs $25.00 for FedEx Next Day Service ®/Rush Processing Service and $15.00
for FedEx 2Day- Service ®/Rush Processing Service.
You can choose rush delivery when it’s time to pay, or call us to arrange it.
You must finish your course before 9am pacific time to qualify for next day delivery.
17) I am a busy person. Do I have to complete the course in one sitting?
No. That is what makes our program so popular. You can log in and log out as many times as you want.
18) What If I get Interrupted and I Can Not Finish?
Our system will automatically save your work after every quiz. This enables you to proceed at your own pace.
19) What is the course like? Is it hard?
The course contains 10 short, easy-to-read chapters. Each Chapter is followed by a short 5 Multiple Choice / True or False question Quiz. When the quiz is passed, you automatically move to the Next Chapter.
Since the chapters are short and well organized, you must pass the quizzes with a score of a 100%. Otherwise you will have to take the quiz over again until you pass.
We Stress the Importance of the Quizzes Because the Same Questions Will be On the Final!
After you complete all 10 chapters, you will be given a FINAL EXAM with 25 to 50 Multiple Choice /
True or False questions depending on the State or County you selected. You only need to pass the
final exam with 80% correct. Rest assured that the Questions are quite simple.
Remember, Any Quiz or Exam Can be Re-Taken as Many Times as Necessary Free of Charge.
20) What if I need help?
WE ARE ALWAYS HERE TO HELP YOU! You can reach us by e-mail or phone (866) 944-3468 from the hours of 8:00 am to 5:00 pm Monday through Friday. We prefer contact by e-mail as this allows us to pull your records and answer your questions without keeping you on hold while we research your file. If you prefer to call, we are standing by, understand that there may be a short delay while we search your records.
21) sure my Court will let me do Traffic School Online. How do I find out?
As you make your State, County, Court and Course selections you will automatically be prompted to proceed with our course or you will be directed to a partner school that may be able to assist you. You will only be able to proceed on our site with courses that have been approved by the courts for the State or County where you received your ticket.
22) I received another ticket. How often can I take Traffic School again?
Rules vary by the State and County where you received your ticket. Call the court where your ticket was assigned if you are not sure.
23) I already paid the Court money. Do I have to pay for traffic school as well? ?
Each court charges a fee to allow you to attend a traffic school or home study program, this is a separate fee from our or any other schools fee. All traffic schools including classroom, home study, and internet courses will charge separate additional fees.
If you do not pay the fee to the court they will not accept your certificate of completion from us!
24) Are you affiliated with the court?
As an independently owned and operated entity, we have no affiliations with the courts or any government agency, and therefore cannot impose liability upon them. The courts and government entities cannot be held liable for any actions of DummiesTrafficSchool.com.
25) What if I Can Not Pass Your Course:
We are confident you will pass our course if you do not pass you do not have to pay. You will get a full refund if you have not passed our course before your due date.
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